Client questions

No. Clients join free. You can look at HappyTaskers before you make an account. You sign up when you are ready to book. You pay after the task is done.

You do. Search for the service, the day and your ZIP code. You see the HappyTaskers near you. Read their pages and prices. Then pick the one you like.

You pay HappyTask by card. You do not pay the HappyTasker. We charge your card after the task is done. For an hourly task, you pay for the time on the timer, with a one-hour minimum. A fixed-price package costs the price shown when you book.

First, tell your HappyTasker what you expected. Ask them to make it right. If it is still not right, you can end the task. You pay only for the time worked. Then leave a review. It helps us work with that HappyTasker. If the hours look wrong, tell us within 72 hours of the charge.

You pay HappyTask. Stripe then pays your HappyTasker.

We use it to run your account and your tasks. We use encryption to keep it safe. We do not sell your name, email, phone or address. We share it only as our Privacy Policy says.

Each HappyTasker sets their own pay. We add our service fee. The price you see already has our fee in it. We add no fee on top of that price.

Your HappyTasker starts and ends a timer in the app. The app also shares their location around the task. You pay for the time on the timer.

Yes. Open the Work Orders tab and pick the task. Then cancel it. You pay only for the time already worked. You can message your HappyTasker to tell them why.

Neither. A HappyTasker runs their own business. You hire them to do a task. You or your HappyTasker can end the work at any time. You pay for the time worked. A HappyTasker pays their own taxes. HappyTask helps with the booking and the payment.

Open the Services tab on the website or in the app. Pick the service you need. Type your ZIP code, the day and the time. Tap Search to see the HappyTaskers near you.

Use your best guess. You can message the HappyTasker first and ask what they think. Booking too much time blocks off their calendar. You pay only for the time worked, with a one-hour minimum.

When you book, tap Add additional dates. You can add more days for the same HappyTasker before you confirm.

We tell your HappyTasker about your task and add it to their calendar. We send you reminders before the task. Open the Work Orders tab to see your task. You can message your HappyTasker there.

HappyTaskers are asked to arrive 5 minutes early. For a first task with you, they come 10 minutes early. If a HappyTasker will be late or cannot come, they must tell you right away. Then you can decide if you still need them. Please leave a review on the task if they were late.

HappyTaskers run their own businesses. If one gets hurt on the job, that is their own risk. A HappyTasker may buy their own insurance, but they do not have to.

Some HappyTaskers are background checked. Others are not. Look for the Background Checked label on a HappyTasker’s page. It means our staff looked at that person’s check. A company named backgroundchecks.com runs the checks. A check is a snapshot. It cannot promise how anyone will act. We do not run checks on clients. See the Terms of Use for details. Read more on our How we check HappyTaskers page.

Your card goes through Stripe. Stripe keeps it safe. You pay HappyTask, not the HappyTasker.

If your HappyTasker is free, they can stay and finish. If not, you can book them for another day.

Tell your HappyTasker right away. Take pictures. If something is missing, ask politely first. It may have been moved. HappyTask can help the two of you find a fix, but you must settle it together. If you think something was stolen, call the police. Then leave a review.